Since its launch in late 2022, ChatGPT has impacted the tech world with its ability to generate content and respond to questions coherently. By the first quarter of 2024, one in seven companies in Canada was already using or planning to implement generative artificial intelligence. While some fear that advancements like this could threaten creative industries such as writing or music, AI offers enormous benefits for any field that relies on knowledge management.
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Just two decades ago, few people considered artificial intelligence a career option. However, technology has evolved by leaps and bounds in the past ten years. Between 2015 and 2019, there was a 270% increase in companies that began using AI, leveraging its capabilities to identify patterns and make economic predictions, among other uses. This technology has versatile applications: in education, it can help teachers update their teaching materials and identify student knowledge gaps. In healthcare, AI is used to reduce administrative stress for doctors by transcribing consultations and automatically updating medical records.
Between 2015 and 2019, there was a 270% increase in companies that began using AI
In business, AI has revolutionized the supply chain, allowing for product quality monitoring, demand analysis, and delay forecasting. AI-powered chatbots have also improved customer service through natural language processing (NLP), enabling them to respond accurately to user inquiries. Given the power of this technology, experts are needed to implement it ethically and effectively to generate positive change.
With the growing demand for skilled professionals, many Canadian universities have begun offering specialized programs in artificial intelligence. These programs teach skills such as data analysis, NLP, and advanced programming. For example, Seneca Polytechnic’s postgraduate certificate in AI provides hands-on training to prepare students for the job market. Additionally, ethics in AI is a fundamental part of most of these programs, ensuring the development of transparent and fair systems.
For those interested in applying AI in the healthcare sector, the Michener Institute of Education offers a two-year program in digital health and data analytics. Graduates collaborate with hospitals and governments to improve medical services. Meanwhile, the British Columbia Institute of Technology offers a management option in AI for its diploma in information technology management, focusing on using AI for business decision-making.
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